Payment Portal

Privacy Policy

This Privacy Policy addresses the policies that Karawani & Co uses to protect any information that a client would provide when they use our website and the payment gateway portal powered by Stripe.

Personal data of individuals related to the Client (contact persons, etc.) will be processed by Karawani & Co as data controller i) in order to provide the services and fulfil the obligations under the agreement, ii) for making customer analysis and business follow-up, iii) for making business and methods development as well as carrying out risk assessment and management, iv) for marketing purposes (subject to the applicable UAE law) of companies in the group Karawani & Co is a part of towards the Client.

Personal data of clients that are individuals will be processed by Karawani & Co as the data processor. The personal data include transaction data, including card and other payment data. 

Likewise, Privacy Policy sets out our internal policies with respect to the processing of confidential and personally identifiable information collected from our clients who either use our payment gateway services or our website.

Karawani & Co is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Karawani & Co may change this policy from time to time by updating this page. To this note should check this page from time to time to ensure that you are happy with any changes.

Security

At Karawani & Co, ensuring data privacy and security forms both our greatest responsibility and strength. We achieve this by ensuring that your information is stored according to the best-in-class security standards. Likewise, in order to prevent potentially unauthorized breaches, our Data security team have devised the most suited and appropriate physical, electronic and managerial procedures to safeguard and secure the information that we collect online.

At Karawani & Co, we assure that we will not sell, lease, or distribute your personal data to third parties unless your permission is sought, or we are required by law to do so. 

Data Collection – Nature of Data

As part of our Data Protection Policy, we only collect the following information and documentation:

  • Name
  • Legal Documentary Evidence/ Case Dockets
  • Contact information including email address.
  • Other information and documentation relevant to your application for our payment services.


Data Collection – Purpose 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Internal and external compliance and KYC checks.
  • External compliance checks by certified vendors.
    Upon appropriate request or order, we will disclose the required information / documentation in secured manner with the acquiring banks, Card Association, court, government authorities or law enforcement agencies.
  • Reporting in compliance with applicable rules and regulations.


Personal Information/ Data Control

At Karawani & Co, we always make sure to have reasonable safeguards and precautions to secure confidential and personal information disclosed to us. In the case of abuse or breach of security, we are not responsible for any breach of security or for any actions of any third parties which receive the information illegally.